Privacy policy
Last updated:
Privacy Policy
Last updated: [January 2026]
At SATARCO, we value your trust and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you interact with our website, services, and technical support activities.
Information We Collect
We may collect the following types of information:
1. Personal Information
Name, email address, phone number, company name, and job title, provided through contact forms, inquiries, RFQs, or service requests.
2. Business & Project Information
Technical specifications, drawings, equipment details, project scope, and operational requirements related to gas turbines, steam turbines, compressors, and rotating equipment.
3. Technical & Usage Data
IP address, browser type, pages visited, session duration, and interaction data collected through cookies and analytics tools.
How We Use Your Information
We use the collected information to:
Respond to inquiries, RFQs, and technical support requests
Provide engineering, supply, refurbishment, and field services
Support project execution and logistics coordination
Improve our products, services, and customer experience
Send important updates, proposals, and commercial communications
Ensure compliance with legal and contractual obligations
Sharing Your Information
We do not sell or trade your data.
We may share nonconfidential information with:
Approved partners, OEMs, and subcontractors involved in manufacturing, refurbishment, inspection, or field services
Logistics and shipping providers for project execution
Trusted third-party service providers (IT systems, hosting, CRM, analytics)
Authorities or regulators when required by law
All parties are required to comply with applicable data protection regulations and confidentiality obligations.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Enhance user experience
Analyse website traffic and performance
Improve content relevance
You may disable cookies through your browser settings.
Data Security
We implement appropriate technical, administrative, and organizational measures to protect your data against unauthorized access, misuse, or disclosure.
Special care is taken when handling technical documents, drawings, and project-related confidential information.
Your Rights
You have the right to:
Access and review your personal data
Request correction or deletion
Withdraw consent for communications
Request limitation of data processing
To exercise your rights, please contact us directly.
Confidentiality & Technical Data
Due to the nature of our business in energy, rotating equipment, and industrial services, all technical data shared with SATARCO is treated as strictly confidential and used solely for:
Engineering evaluation
Quotation and project execution
Technical support and service delivery
Third-Party Links
Our website may include links to external websites. SATARCO is not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be published on this page with a revised date.
Contact Us
If you have any questions regarding this Privacy Policy or your data, please contact us.